Reference

Understand Your okjkt7 Account Terms

These terms set out how your okjkt7 account works — what you can do, what we expect, and how wallet transactions via DANA, OVO, and GoPay are handled. Access to our services depends on local law and is available only where local law permits.

Account eligibility applies where local law permitsDANA, OVO, GoPay coveredTerms updated without prior noticeOne account per personIndonesia region conditions apply
okjkt7 Understand Your okjkt7 Account Terms
HOW WE HANDLE THIS

How okjkt7 Applies These Terms Fairly

We apply these terms consistently across all accounts. Here is how we handle the areas that matter most to you — data, security, retention, and the process for requesting a change.

Account Data Handling

We store your registration details and wallet transaction history securely. Data is used only to operate your account and verify payment identity for DANA, OVO, or GoPay withdrawals.

Account Security Practice

Login sessions use OTP verification tied to your registered mobile number. If you suspect unauthorised access, freeze your account immediately through the security settings tab.

Data Retention Period

We retain account and transaction records for the period required by applicable rules. You can request a summary of your data by contacting support with your account ID.

Requesting a Terms Change

If you believe a term has been applied incorrectly to your account, submit a written dispute via email. We review each case against the version of the terms active at the time of the event.

TERMS CONTACT PATHS

Reach Us About These Terms

If a clause is unclear or you need to dispute a transaction outcome, our support team can walk you through the relevant section. Contact us before making any assumption about what the terms permit — it saves time for both sides.

Live Chat Open live chat directly from your account dashboard. Available for account terms queries, wallet transaction disputes, and identity verification questions.
Email Support Send a detailed query to our support address shown in the account help section. Include your registered wallet type — DANA, OVO, or GoPay — for faster handling.
Help Centre Our help centre lists common terms questions, account suspension reasons, and wallet verification steps in plain language you can check before contacting us.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering accounts, wallets, verification, and what happens when something goes wrong.

No. Your deposit wallet must be registered in your own name. Using another person's DANA, OVO, or GoPay account violates our terms and may result in the transaction being reversed.

Duplicate accounts are not permitted. If we detect more than one account linked to the same identity or wallet, both accounts may be suspended and any pending withdrawals held for review.

We post a notice on the platform when terms change. Continuing to use your account after that notice means you accept the updated terms, so check your account alerts regularly.

We check that the wallet name on your DANA, OVO, or GoPay account matches your registered account name. If the names differ, we hold the withdrawal until you provide supporting documents.

Yes. Contact support with your account ID and we will produce a summary of the data we hold. Requests are processed in line with applicable data rules for the region.

Access to okjkt7 depends on local law and is available only where local law permits. We do not guarantee identical service access from every location, including from all cities across Indonesia.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.