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How okjkt7 Handles Your Personal Data

This Privacy Policy explains what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and exactly how we protect it.

Account data protectedDANA, OVO, GoPay transaction privacyYour right to access and deleteNo data sold to third partiesIndonesia-region scope
okjkt7 How okjkt7 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have questions about your data, want to request a copy of what we hold, or need to update your account details, our support team is the right first step. You can reach us through live chat directly in the lobby, by email, or through our in-app help section. We aim to respond to all privacy-related requests within a reasonable timeframe, and we will confirm receipt of your request when we get it.

Team online

Live Chat

Open the chat widget inside your account lobby to reach our support team directly. Use this for urgent data or account access questions.

Email Support

Send your data request or privacy question to our support email. Include your registered account details so we can locate your record quickly.

In-App Help

Go to the Help section in your account settings on mobile or desktop. Submit a privacy or data query directly from there without leaving the platform.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Your account security is built around a few specific practices. Login sessions use OTP verification sent to your registered phone number, so no one can access your account without your device. Cookie data is used to keep your session active and remember your wallet preference — DANA, OVO, or GoPay — so you are not asked to re-enter details on every visit. We do not use cookies to track your activity outside of our platform.

Encryption at Entry

All data you enter — account details, wallet identifiers, transaction amounts — is encrypted at the point of input. We do not store raw payment credentials in any readable format.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your e-wallet preference. You can manage or clear cookies through your browser or device settings at any time.

Data Retention

We keep your account data while your account is active. After account closure, we retain records only as long as required by applicable financial and legal obligations, then delete them.

Your Access Rights

You can request a copy of the personal data we hold on you, ask us to correct inaccurate details, or request deletion where permitted. Contact support to start that process.

Your Privacy Questions Answered

Below are the questions we hear most often about how we handle personal data, account information, and your rights. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, email, phone number, and the e-wallet identifier you register — DANA, OVO, or GoPay. We also log device identifiers and session data for security purposes.

We do not sell your data. We share transaction details only with payment processors handling DANA, OVO, and GoPay transfers, and only as needed to complete your deposit or withdrawal.

Contact our support team via live chat or email with your registered account details. We will verify your identity and send your data summary within a reasonable timeframe.

Yes. Submit a deletion request through support. We will close your account and remove your data, except records we are required to retain under applicable financial regulations.

We use session cookies to keep your login active and functional cookies to remember your wallet choice. We do not use cookies to track you outside the okjkt7 platform.

We retain account and transaction records for the period required by applicable rules after closure. Once that period ends, your data is deleted from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.